Healthcare Providers

Supporting patients with long term conditions using digital health, analytics, and connected medical devices

Healthcare providers are deeply trusted by patients and their families to deliver high quality care to all patients. There are four super-trends that leading Providers are managing to continue to meet patient needs:

  1. Increased demand for healthcare driven by:
    1. A demographic tipping point with significant growth in the number of people aged 65+ who have the highest care needs and costs of care.  Life expectancy is increasing, but this is not equating to healthier lives so people are sicker for longer at the end of their lives.
    2. Rising levels of Chronic illness causing a shift in care needs from Acute to Chronic. There is a large increase in the number of people living with two or more chronic conditions, cancers, mental illness and dementia
    3. Evolving expectations of patients. High quality care is a constantly moving target. To stand still is to fall behind. Patients value high quality experience from a friendly and helpful care team who understand and involve the person in decision making, provide integrated care that looks at their entire set of needs and expect access to the therapies and technologies that can best help them.
  2. New scientific breakthroughs, therapies and technology that allow delivery of more efficient and effective care.
  3. Operating with constrained finances. Ensuring that new services and solutions fit within constrained budgets and provide cost-effective care. Minimizing hospital stays, and supporting safe transitions back to home or community.
  4. Avoid physician and nurse burn-out by enabling a personal touch and deeper connection to patients. Meeting the needs of patients, doctors and nurses  to have the time for longer and richer consults for patients who need it.

We enable providers to care for people living with long term conditions by providing:

  • Patient-centered care services enabled by digital health:
    • Digital Health strategy consulting to support patients between clinic visits.
    • Designing services enabled by digital health to fit local care model, care team and focus therapeutic areas. Involving clinical teams in user-centered design and co-creation of new services to empower Multi-Disciplinary Teams
    • Business model for resulting services
    • Assessment of candidate solutions
    • Change management
    • Rollout and Implementation strategy
  • Procurement support:
    • Due diligence of business clinical and technological aspects of solution, piloting and testing strategy, milestone design and path to scale
  • Pilot to Scale Consulting:
    • Moving from successful pilot to scale implementation of services enabled by digital health
    • Risk identification and mitigation strategy
    • Service evolution strategy so that service evolves with experience, keeps pace with growing expectations and does not stand still
  • Data/Insights Strategy Consulting:
    • Using data and insights to improve services
    • Enabling data captured over the course of clinical care to drive a significant research agenda; enhancing the reputation of the health system as a center of innovation involving Health Systems, Academic health centers, and companies